Delivery & Basket Care

Delivery

The time we need to prepare you order for dispatch varies, due to being a small team. We aim to prepare & dispatch your order within 3 -5 business days of your purchase.

All packages are shipped via Royal Mail or Parcel Force depending on the size of the basket.

New measures for Covid-19:

- Gloves are worn when preparing your order, even on photo shoot days

- Due to restrictions, trips to the post office happen x1 a week

UK Deliveries

Royal Mail Standard First Class - Flat fee £5.20 + £0.50p per item

Royal Mail Standard Second Class - Flat fee £3.20 + £0.50p per item

International Deliveries

Europe Tracked & Signed: 7-10 Days - £15.29 + £1.50 per item

USA & Canada Tracked & Signed: 7-10 Days - £25.29 + £1.50 per item

Please note you may be subject to import duties and taxes which are levied once the package reaches your Country. Any additional for customs clearance must be paid by you; we have no control over these charges & cannot predict what they may be. Customs policies vary from Country to Country, so you should contact your local customs office for further information.


Basket Care

Please note all our baskets are handmade using natural material, therefore sizes / colours may vary slightly from basket to basket & from pictures.

To maintain the beauty of the basket, avoid contact with chemical cleaning products / alcohol, oil, exposure to high heat. Consist exposure to direct sunlight may change the colour of the natural materials over time.

Simple wipe clean our Avani baskets with a damp cloth or sponge, remove most of the moisture with a dry towel & leave to air dry naturally.